Our FAQs

Q: What is microchanneling?

A: Microchanneling is a noninvasive procedure designed to stimulate your body’s own natural ability to generate collagen, elastin, and other building blocks of healthy skin. By stimulating the outermost layers of the skin, microchanneling can help your body start this process without penetrating into living tissue.


Q: Does it hurt?

A: With minimal physical discomfort, most clients are able to do the procedure without numbing cream and without any noticeable pain. There is no lingering discomfort, and we have a number of strategies we employ to minimize discomfort during treatment. Post-procedure, most people report a “tight” feeling in their skin.


Q: Who can do this treatment?

A: As ProCell microchanneling treatments are minimally invasive, they are also safe for all skin types. Whether you are fair-skinned or dark, and even if you experience chronic breakouts, properly conducted microchanneling treatments will not result in hyperpigmentation, keloid scars, or other lasting negative side effects.


Q: What’s in the serum?

A: ProCell’s Microchannel Delivery Serum contains bone marrow-derived growth factors in a hyaluronic acid suspension. Both of these elements are naturally-occurring in the human body. There are no human, animal, or plant cells, DNA, blood, or any other foreign substances. The product has been used safely and effectively for over a decade.


Q: What skin conditions will this help with?

A: Microchanneling treatments can improve the appearance of fine lines and wrinkles, hyperpigmentation, acne scarring, stretch marks, and rosacea.


Q: My skin is irritated. Can I use moisturizer?

A: It is normal for treatments to result in some skin irritation, especially for clients with more sensitive skin. Always wait a minimum of 90 minutes before putting anything else on the skin. During this time it is normal for the skin to remain pink or light red. After the 90 minutes you can apply additional moisturizer or other products. Keep in mind however, that as your skin may be more sensitive than usual for several days after the treatment, especially strong topicals should be avoided until the skin returns to normal.


Q: How long before I can expect to see results?

A: Though neocollagenesis (the production of new collagen) can take several weeks, it is not abnormal to notice an improvement in the quality and appearance of your skin within the first 24 hours. After 2-3 treatments a thicker more robust, collagen filled cellular matrix will produce more consistent and noticeable improvement. And 6 or more treatments may be recommended for scarring, laxity and wrinkles.


Q: Are there any contraindications?

A: If you have any underlying condition that significantly impairs your immune system, it is a good idea to avoid microchanneling. Examples include but are not limited to active radiation or chemotherapy, uncontrolled diabetes, chronic inflammatory skin disease, Accutane in the past 2 years, hemophilia or similar bleeding disorder. Also anyone with stainless steel allergies should not do this treatment. We also discourage treatments for those who are pregnant or nursing.


Q: Do I have to use the MicroChanneling solution / aftercare serums?

A: Microchanneling stimulates the body to release peptides, cytokines and growth factors that induce collagen production. As you get older, the stem cells that produce these vital proteins lose efficacy and decline in population, so microchanneling alone becomes less and less effective. Because of premature aging, the Microchannel Delivery Serum and the post care Cellular Renewal Serum and Healing Accelerator Serum become more vital to improvement. Use of the ProCell aftercare products ensure the skin continuously receives potent, robust, pristine peptides, cytokines and growth factors even in between treatments. Think of diet and exercise – microchanneling without serums is like exercising without dieting. Results can be good with microchanneling only, but are significantly amplified with serums.



I have two clients that are identical twin sisters. Two weeks after the first sister started with ProCell’s Livra system, the second sister called me to say “my sister’s skin has completely changed, and she looks amazing.” She started the next week. Now both sisters’ skin is smoother, tighter, looks healthy, and has a nice glow! — Sara