Orders received by 12pm EST (Monday - Friday) are typically processed within 24 hours. Orders placed after this time may not be processed until the following business day. Please note that larger orders may require additional processing time. Please contact your representative if your order is time sensitive or requires expedited shipping.
ProCell wants you to enjoy the use of your ProCell products, and we stand behind our products with a lifetime guarantee. If you feel that you have received a faulty product, ProCell will issue a replacement. Damages, defects and order errors must be reported within 7 business days of receipt. Please contact your sales rep or firstname.lastname@example.org for more information on returns.